FAQ

SHIPPING

We offer Standard and Express shipping options. Delivery times vary based on the option you choose and your location.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while Express shipping takes 1-2 business days. Delivery times may vary based on your location and any potential carrier delays.

Do you offer cash on delivery (COD)?

Yes, we offer cash on delivery (COD) as a payment option for customers within Pakistan.

PAYMENT

What payment methods do you accept?

We accept cash on delivery (COD), credit/debit cards (Visa, MasterCard), bank transfers, and digital wallets such as JazzCash and Easypaisa.

Is it safe to use my credit card on your website?

Yes, we use SSL encryption to ensure your payment information is secure. Your data is protected and will not be shared with any third parties.

Order & Retunrs

How do I place an Order?

To place an order, simply browse our products, add the items you wish to purchase to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

How Can I Cancel Or Change My Order?

If you need to change or cancel your order, please contact us immediately. We can make changes or cancel your order if it hasn’t been processed yet. Once an order has been shipped, it cannot be canceled or changed.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders, save shipping info, and access exclusive offers.

How Can I Return a Product?

Contact customer service with your order number and reason for return. You’ll receive a return authorization and instructions. Package the item with all tags, ship it, and keep the tracking info. Refunds are processed within 5-7 business days upon receipt and inspection.

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